How do I create an Account?

Click on the  Login/Create Account button located at the top right corner of the page and provide your details.

How do I search for products on your website?

Click on the  Magnifying Glass button located at the top right corner of the page, type in keywords of the products and search.


How do I add products to my shopping cart?

Select the required products and packaging size, then click ‘Add To Cart’.

How do I purchase products on your website?

Once you have finished selecting and adding all the products into your shopping cart, you may click ‘Checkout’ and follow the payment instructions.

What are the accepted methods of payment?

Our payment method is via iPay88, which accepts credit cards, debit cards, online banking, and e-wallets.

What is a Wishlist?

A Wishlist is your personalized list of your favourite items on our website. Click on the and the product will be saved as your favourite. So, whenever you want to reorder the goods, just look through your wishlist to purchase.

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What courier service do you use?

Our shipping partner is Easy Parcel.

What are the shipping rates?

Shipping rates are calculated during the checkout process.

When will my order be shipped out?

The orders will be collected by our courier service from our store on Mondays and Thursdays. Please kindly take note that the orders will only be dispatched if payment is processed before the payment cut-off date as listed below. If payment is made after the cut off day, orders will be collected on the next dispatch day. Please kindly refer to our Shipping and Delivery policy for more information.

How can I check the delivery status of my package?
Tracking numbers will be sent to customers via SMS. The delivery status can be tracked by clicking the link provided in SMS and it will direct you to our shipping partner’s tracking page.
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